Frequently Asked Questions
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Returns and ExchangesView
If for some reason you are not satisfied with a product you purchased directly from us online, you may return it for a full refund minus shipping charges, by sending it to us at your expense. We will gladly issue a refund on any item purchased for a period of 30 days from the original date of purchase. Furthermore, we ask that you contact our Customer Service Support Team (800) 323-5565 within 10 days of receipt of the shipment and inform us that you will be returning the product.
We are only able to accept returns on items purchased directly from our online store and not from any of our associated retailers.
NOTE: If you received an item that was damaged in shipping or missing parts, please contact our Customer Service Support Team at (800) 323-5565.
Please remember to include your receipt, and the original packaging. Make sure your package has sufficient postage and is sent via a trackable shipper.
Our address is:
Seville Classics, Inc.
Web Order Returns
19401 South Harborgate Way
Torrance, CA 90501
NOTE: If you received an item that was damaged in shipping, please contact us as soon as possible. Seville Classics will have the damaged item picked up and replaced at no expense.
Currently we accept all major credit cards including VISA, Mastercard, American Express and Discover. We also offer Paypal as a payment option. Prepaid cards are not accepted. All information you enter on our site is encrypted using the strictest specifications, so rest assured that your information is safeguarded.